Nine treasures

Shipping Countries: United States (US)

Ready to ship in 3-5 business days

Shipping Policy

Thank you for shopping with us. Please review our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing:

All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving payment authorization.
Please make sure to provide accurate shipping information to avoid any delays in processing your order.
2. Shipping Methods:

We offer standard shipping services for all orders.

3. Shipping Rates:

Shipping rates are calculated based on the weight of your order and the destination address.
Free shipping may be available for orders over a certain amount, as specified on our website.
4. Estimated Delivery Time:

Estimated delivery times vary based on the shipping destination.

Please note that delivery times may be affected by factors beyond our control, such as customs processing and unforeseen weather conditions.
5. Tracking Information:

Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow up to [Insert Number] hours for the tracking information to update.
6. Shipping Restrictions:

We currently only ship to everywhere connected to Avoy.

7. Customs and Duties:

International orders may be subject to customs duties and taxes imposed by the destination country. The recipient is responsible for paying any additional charges.
8. Lost or Damaged Packages:

dreamlion incense is not responsible for lost or damaged packages once they have been shipped.
If your package is lost or damaged during transit, please contact the carrier directly to file a claim.
9. Order Tracking:

You can track your order using the provided tracking number on the carrier's website.
10. Contact Information:

If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at [email protected].
11. Changes to Shipping Policy:

dream lion incense reserves the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for choosing dream lion incense. We appreciate your business!

Thank you for choosing Dream Lion Incense. We want to ensure your satisfaction with our products. Please review our refund policy below:

1. Eligibility:

To be eligible for a refund, you must contact us within 5 days of receiving your Dream Lion Incense order.
2. Conditions for Refund:

Refunds will only be issued for unopened and unused products in their original packaging.
If the product is defective or damaged upon arrival, please provide photographic evidence within [Insert Number] days of receiving the order.
3. Return Process:

To initiate the return process, please contact our customer service team at [Insert Contact Email] with your order number and the reason for the return.
Our customer service team will provide you with instructions on how to return the product.
4. Refund Timeline:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If the return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 5 business days.
5. Shipping Costs:

Shipping costs for the return will be the responsibility of the customer, except in cases where the product is defective or damaged upon arrival.
6. Exchanges:

We do not offer exchanges at this time. If you wish to replace a product, please follow the return process and place a new order.
7. Contact Information:

If you have any questions or concerns about your order or our refund policy, please contact our customer service team at [Insert Contact Email].
8. Changes to Refund Policy:

Dream Lion Incense reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Dream Lion Incense. We appreciate your business!

Dream Lion Incense